The material presented
here is not Al-Anon Conference Approved Literature. It is a method
to exchange
information, ideas, feelings, problems and solutions on a personal
level.
I'm sorry I don't have the answers, I ususally don't have a problem connecting unless the site is down.
There is a link on the left top of the page under lins for technical support or problems. Maybe you could find your answer there. If not maybe you could email John or one of the op's.