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Post Info TOPIC: Lost it - Sort of


Senior Member

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Lost it - Sort of


I work in a private doctor's office, and we have awesome patients, mostly, and a few "challenges". I am being very kind. :)

Today, one of those ladies and me didn't do so well. I know it is my place to keep it civil as I am the professional, but she just pushed my buttons one too many times w/ her demands that are outside of policy. I didn't cross any lines, but I didn't let her walk all over me either & did stand up to her a few times. She wrote a scathing email to my boss with many "quotes" that she claims I said, that were just blatant lies. Maybe she read my mind. :)   My boss will know I did not say those things so I am not concerned about that.

I am not concerned about my job, as I do my job well & give 150%, and my boss knows me & my work ethic and customer relations. But I won't be bullied so even if I lost my job over it, I wouldn't bow down to the likes of this lady. The doctor is on vacation so this will wait unti lhe gets back; I wouldn't bother him with it on vacation. I just hate that he even has to deal with this kind of pettiness. It was my place to not go in the ditch w/ her. Ugh.

It just bothered me that I let her get under my skin & I lowered myself to her level. I know better. 

I am sure there was an AlAnon slogan I should have pulled out of my hat; but I didn't. :(  My favorite is the 3 Cs, and they apply. I didn't make her a cranky, nasty women, I can't control her, and I can't cure her. 

 

This too shall pass. 

 



-- Edited by blessed on Monday 7th of July 2014 05:51:15 PM

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Do the next right thing~

I've never regretted taking the high road. ~



~*Service Worker*~

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This too will pass is a good one...yeppers...  Try also QTIP (quit taking it personally) and "This is a test...this is only a test".   More coming.   ((((hugs)))) smile



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~*Service Worker*~

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I have worked in hospitals and for insurance companies. I hate to say this but my favorites were the hard to deal with patients. I knew they were sick and I knew they would behave better if they felt better. I loved to just listen, repeat what they said, empathize with their feelings about how I'd feel if I were in their shoes and then tell them I would do what I could to help them. I'd go to the boss and if the boss still stuck to his or her no, then I could go back to the patient or the client with the disappointing news and I'd gain a friend. I didn't see them as bullies as much as I saw them as people who might need something out of the ordinary and maybe I could help them with that need? Sticking to our policy just made them mad or madder.



-- Edited by grateful2be on Monday 7th of July 2014 09:24:58 PM

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"Darkness is full of possibility." Leunig



~*Service Worker*~

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In the beginning, in order to not react in my usual fashion, I used the slogans, "Let Go and Let God", "How Important is it" and Live and let Live" repeated in my mind to help release my "go to" reaction. Progress not perfection helped as well.

Practicing these principles in all my affairs as the 12 th Step suggests, enabled me to determine that I would eliminate the judgement of others and would treat everyone with courtesy and respect regardless of the situation That works well in all my interactions

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Betty

THE HIGHEST FORM OF WISDOM IS KINDNESS

Talmud


~*Service Worker*~

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Posts: 3653
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For me it is a simple, in my head, this is their problem not mine. I honestly do not listen to people when they are rude or demanding. I think I might have said, hmmmm sounds like there may be some problems. leave it at that.

You did fine, you stood up for you!



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Putting HP first, always  <(*@*)>

"It's not so much being loved for ourselves, but more for being loved in spite of ourselves."

       http://www.al-anon.alateen.org/meetings/meeting.html            Or call: 1-888-4alanon



~*Service Worker*~

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Posts: 3496
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I am always grateful that I don't have to be these people who are so miserable .. after all how awful ... I only have to be with that person for x time .. that person has to live with them for 24/7.

Poor thing .. sounds like she needs some prayers!!

Hugs S :)

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Faith minus vulnerability and mystery equals extremism.  If you've got all the answers, then don't call what you do "faith". - Brene Brown

"Whatever truth you own doesn't own you" - Gary John Bishop

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