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Post Info TOPIC: People, people who need people.......


~*Service Worker*~

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Posts: 3653
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People, people who need people.......


VENT!!! I made it down the beautiful mountains to the store where I get meds. I have a service dog I shared about, Fezzik. He is a tiny party Pom, is so smart.

I have a condition from one med I have to have. It seriously affects my heart. And also another darn problem.

Fezz lets me know when my temp is dangerously high and my heart begins beating too hard.

So I go in get my meds. NO problem. I then go to pay a bill there. Gal was sorta needing her nose taken down a few notches. NOT friendly. Hey I am clean and not bad looking, geez.

Any way this checker walks by the counter I am at and is mad, says 'xxxx' and goes to the other checkers sharing about her rage. I am not feeling that well as you know, my heart starts going. Fezz is shaking about to go into HELP MY MOM MODE!! I ask for the manager. He will shake first as he knows things are happening in me, if it gets too far, he will start barking and jumping on my chest.

He comes over, I tell him it was very unnerving to hear the profanity yelled and the loud raging of the checkers. He starts on ME about my dog, who I always share to emloyees he is a service dog. He tells me they should of told him. I said,"sounds like another employee problem to me."

Then he says they were upset about my dog. Said the owner was upset, how he knows the laws. I said. " wait a minute they were NOT talking about my dog they were raging about a store problem I heard them." He tells me I need a banner or something on my dog. I said, "I am an advocate, and I am telling you, you don't have the right to speak to me like that, and no,BY LAW I do not have to put anything on him nor show any id."

I also said if the owner had a problem he or she would have been welcome to talk to me and ask if he was a service dog.ALL you can ask is, "What service does your dog perform?"Again by law.

He was rude, condescending and not friendly. I was the P word. But I am not one to show it. I told him I just moved here and was looking for a good store to shop in. These days a friendly staff is very important to keep customers coming in. "I will not shop in this store again."

He shrugs like,"whatever." I went to pay for the groceries. Then said to the gals, I suggest if you are upset about a dog in your store, then feel welcome to ask if it is a service dog.She says oh we are not worried about that.so he had lied. jerk.

I told him I want you to know I have enough right now to file a lawsuit against you for discrimination.

I left then the tears came. I am not myself without my meds. I hugged Fezzik, and wiped out the cart.

Went to Safeway. Told the office he was a service dog. They said OH NO PROBLEM and shugged their shoulders like NO big deal. I told them they are MUCH friendlier than Thriftway. This other guy  said boy is that true!

I was happy to see friendly people in there. Almost all people are so nice about my boy. And nice to me. I always smile.

I called thriftway back,asked for the owner, got the idiot manager, her son again. Then mary the owner got on, older lady. She said yes she was upset, I told her all you had to do was talk to me. She said she was sorry. Then I let her know what happened. She felt really bad I could tell.

She said well if customer are upset..I said my life and other disabled persons lives are more important than you worrying about them griping about a dog in the store. Besides its illegal for you to say that to me. Told her about how lawsuits work. That I would hope they treat other people better with special needs.

Its a very important Federal Law. She said she was sorry again, and was sorry it was handled horribly. I had heard she was a widow. I said to her I was sorry to hear she lost her husband, that I had been a widow too. I said we never really get over it do we? We talked some.

I hugged my dog. Came home and was bowled over by the other five dogs, cat and one kitten and the guinea pigs started squeaking..they probably saw the groceries...

Now I am moving my meds to a different pharmacy. Don't want to even go to that store again. I like myself too much for that, and besides that, no one gets to complain about Fezzik like that right in front of him.....(c:

deb happily eating her bagel and soy cream cheese from Safeway



-- Edited by canadianguy on Friday 27th of May 2011 06:29:16 PM

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Putting HP first, always  <(*@*)>

"It's not so much being loved for ourselves, but more for being loved in spite of ourselves."

       http://www.al-anon.alateen.org/meetings/meeting.html            Or call: 1-888-4alanon



~*Service Worker*~

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Posts: 1382
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Change what you can, way to go Deb! Workplace dysfunction is just as common as the family sort in my experience LOL It is interesting how drastically different treatment I can get in stores if I need a little help due to the vision stuff and when I find a store or staff member who is good I go back over and over again.

Jen

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~*Service Worker*~

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Posts: 13696
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(((((Debber)))))...let it become yesterday and pat yourself on the back for a job well done.   smile



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~*Service Worker*~

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Posts: 895
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Your description of your experience brought tears to my eyes - I'm so sorry that the employees of the store were insensitive and rude to you. I'm sure it has nothing to do with you, and everything to do with them. In any event, I'm so glad there is another place you found with friendly employees where you can go and feel welcomed.

Hope you enjoyed your bagel! Give your guinea pig an extra pat for me - I miss my little fellow. His name was Houdini because he liked to hide (and disappear). :) He passed away about a year ago.


Summer



-- Edited by White Rabbit on Friday 27th of May 2011 08:16:17 PM

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* White Rabbit *

I can't fix my broken mind with my broken mind.


~*Service Worker*~

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Posts: 717
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well done you, ((((((((((hug's)))))))))).

Katy

 x



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Katy


~*Service Worker*~

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Posts: 1594
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Deb

I really am surprised by how you were treated. I guess nasty people are everywhere. I would have thought you would have gotten a better response from the manager than you did.

I liked seeing you practice self care. You moved your meds and decided to shop at another store. You are practicing the program and putting it in action. Good for you.

Hugs,
tc

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Veteran Member

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Posts: 94
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Your story made me sad but you handled it very well
Take care and hugs

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~*Service Worker*~

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Posts: 3653
Date:

Thanks ya'll. I honestly used to run away, hide and cry when this stuff would happen. Ran from conflict.

After Al Anon,no more, in fact I will run to take care of the conflict. Won't let it eat at me.

I must be honest though, at the time it happens, it just happens natural for me to protect that me inside. How dare anyone treat someone who loves Jehovah and creation so much!(my belief)

Plus I am always thinking about others who need compassion that this could really cripple them to be able to come out into the world when they finally get a service dog. These dogs are not easy to train. But they are so precious.

I do appreciate the comments. I didn't really think about it as progress..lol I was just venting for hugs.. lol

love,deb



__________________

Putting HP first, always  <(*@*)>

"It's not so much being loved for ourselves, but more for being loved in spite of ourselves."

       http://www.al-anon.alateen.org/meetings/meeting.html            Or call: 1-888-4alanon



Senior Member

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Posts: 119
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I am thinking that we learn awareness and self control through our program. It is often obvious that some people are not on the same path. Good job.

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